Nationwide AI Audience Insights

Audience Autopilot™ interactive dashboards include: 

  • The Strategy Map visual — a complete marketing strategy in 1 page
  • Persona™ Segments - the world's first real-time segmentation model   ▶️
  • Actionable Insights on Brands, Influencers, Channels and Interests   ▶️
  • Deep demographics summary charts   ▶️

Zaxby's

Enjoying great chicken in an atmosphere where you could be yourself? That's what childhood friends Zach McLeroy and Tony Townley wanted to achieve when they founded Zaxby's back in the 1990s. Many years and locations later, Zaxby's is still delivering on that promise: to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where we welcome customers as friends. Zax LLC is an independently owned and operated licensee of Zaxby's Franchsing LLC. Zax LLC operates over 140 locations in 8 states.

The Zaxby's Customer Report: A Flavorful Deep-Dive into Demographics and Segments!

Welcome to the Zaxby’s Customer Report, where we serve up a treasure trove of information, sprinkled with humor and side orders of punny goodness! If you’re curious about the appetizing demographic details and consumer segments of Zaxby’s patrons, you’re in for a treat. Buckle up; we’re diving into the meaty ins and outs of the customer base that keeps Zaxby’s flying high like a perfectly cooked chicken wing!

Top Consumer Segments - Better Than Gravy on a Chicken Biscuit!

At Zaxby’s, we’ve got our finger on the pulse of our customer segments, and it looks like a delightful mix of flavors—just like our famous Zax Sauce! Here’s a quick rundown of the top segments:

  • #JohnDeereCountry: This segment consists of families and couples with average income working blue-collar jobs, ranking high at 4.67%. They’re 173% more prevalent compared to the U.S. population, making them our top customers!
  • #SouthernCross: Lower-income couples and single parents crossing white and black rural cultures—worshipping and sporting together! They represent 2.97% of our base, significantly surpassing the average with a 179% index.
  • #CrackerBarrelBarons: Middle-aged and older rural couples living the iconically rugged life. They came in hot with 3.59% and an index of 160. An ideal fit for some Southern-fried hospitality!
  • #Kids&Country: Younger families working blue-collar jobs in small towns. Less napping and more snacking? At 4.54%, they’re almost the same percentage of our tasty chicken salads!
  • #OldTownRoad: These suburban dwellers, both black and white, are here to enjoy the Zaxby’s experience with approximately 3.94% of our customers. A culinary road trip worth taking!

Is your curiosity piqued? These segments look like a winning combination of classic comfort and spirited community, and that’s just scratching the surface. Imagine serving each of these unique audiences; it’s a bit like crafting the perfect basket of wings—everyone likes their sauce just a little differently!

Marketing Insights: Cooking Up Success!

What’s that sizzling sound? Oh, just our marketing insights coming to life! We’ve gathered data that pinpoints preferences, shopping behaviors, and the trending brands that resonate with our customers. Ready for a smorgasbord of actionable insights?

  • Mobile users have a strong taste for delicious grocery options! Brookshire Brothers leads the charge with an impressive weighted index of 493. Looks like their chicken isn’t the only thing getting picked up!
  • When it comes to mobile restaurants, Zaxby’s isn’t just serving it fresh; we’re ranking at 185! Pizza Pro is the big winner, but we’ve got our sights set on more savory stats.
  • Want to impress our customers? Consider aligning with brands like Dollar General (302) and Tractor Supply Co. (268) on promotions and partnerships!

Consumers today want more than just a meal; they crave experiences, connections, and the occasional slice of motivational content on social media! Welcome John Godwin, our reigning reality TV influencer with a tasty 270 index! He might just be the secret ingredient to resonating with our customers.

Demographic Details: Spicy or Mild? There’s Something for Everyone!

Our customer base reflects an eclectic group of demographics. Understanding who’s chomping down on our delicious dishes is crucial for serving them better! Here’s a taste of who our patrons are:

  • That good ol’ middle-aged demographic is devouring our meals like there’s no tomorrow! Many are in blue-collar professions, living out their biography in loving communities.
  • Younger families are busy balancing work and fun. Life is a juggling act when raising kids and enjoying a Zaxby’s meal post-homework!
  • Diversity? Check! Our customers embody a vibrant blend of cultures that enjoy our Southern-style cuisine—it's like a multicultural picnic at the tastebud park!

So whether they are getting #WinginIt or indulging in our salads, the Zaxby’s customer profile shows a spectrum of consumers craving our signature flavors and unforgettable experiences. It’s safe to say it takes a village—of deliciousness!

Why You Should License the Full Report: Your Key to Flavors Beyond Compare!

Now that you’ve had a hearty taste of what the Zaxby’s customer report has to offer, let’s get real for a moment. Why should you take the leap and license the complete report? Here’s why:

  • Access Exclusive Data: You’ll gain insights that are more valuable than a secret family recipe! Learn how our various consumer segments interact with their surroundings and what drives them through the doors of Zaxby’s!
  • Uncover Hidden Opportunities: With our data points, pinpoint underserved demographics that could become your next golden fried opportunity!
  • Stay Above the Competition: In a market teeming with options, being able to leverage demographic and behavioral data ensures you’re always steps ahead in this culinary race!
  • Delve into Actionable Insights: This isn’t just a report – it’s your blueprint for turning the everyday into the exceptional. From marketing strategies to menu innovations, you’ll be empowered to cook up success!

If Zaxby’s flavors were a buffet, this report would be the all-you-can-eat pass. And don’t forget: more insights mean we can create ever more fabulous ways to bring Zaxby’s to the masses. Let's turn these numbers into flavors!

Final Thoughts: Mixing Chicken with a Dash of Data!

So, are you ready to spice up your understanding of your customers through the Zaxby’s Customer Report? By becoming part of this transformative journey, you will be able to serve them up even better than before. Join us in celebrating our customers one chicken finger at a time!

Get your license for the complete report today, and let’s take this flavor expedition together!


In a world full of flavor, you wouldn't want to miss the juicy details! So go on, take a dip into the Zaxby’s Customer Report and find your data-driven zest for success!

Report Highlights ➡️
Zaxby's